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Effective Date: January 1, 2026. Version: 2.0

1. Introduction

Sameer Africa PLC (“Sameer Africa,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website [www.sameerafrica.com], use our Tenant Portals, visit our properties (Industrial Parks, EPZs, SEZs), or engage with our Investor Relations services.

This policy is drafted in compliance with the Constitution of Kenya, 2010 and the Data Protection Act, 2019.

2. Information We Collect

We collect different types of information depending on how you interact with us:

A. Information You Provide to Us

  • Property Inquiries: Name, email address, phone number, and company details when you inquire about our Non-EPZ, EPZ, or SEZ properties.
  • Tenant Portal: If you are a tenant, we collect login credentials, maintenance request details (including photos), and authorized personnel lists.
  • Investor Relations: Shareholder account numbers, identification documents, and contact details for dividend processing and financial reporting.
  • Physical Access Data: If you visit our physical locations (e.g., Mombasa Road, Nanyuki Road), we may collect visitor log details (Name, ID Number, Vehicle Registration) for security purposes.

B. Information We Collect Automatically

  • Website Usage Data: IP address, browser type, operating system, access times, and pages viewed directly before and after accessing the Site.
  • CCTV Surveillance: For the safety of our tenants and assets, our industrial parks and commercial properties are monitored by CCTV. This footage is retained for a limited period in accordance with our security policies.

C. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze site traffic. You can control your cookie preferences through your browser settings.

3. How We Use Your Information

We use your personal data for the following legitimate business purposes:

  • Service Delivery: To process lease agreements, manage property maintenance requests, and facilitate utility services.
  • Communication: To send you updates regarding your tenancy, investor reports, or responses to your inquiries.
  • Security: To control access to our Industrial Parks, EPZs, and SEZs, ensuring the safety of people and assets.
  • Legal Compliance: To comply with regulations set by the Capital Markets Authority (CMA), EPZ Authority, SEZ Authority, and Kenya Revenue Authority (KRA).
  • Marketing: To inform you about new property developments or strategic opportunities (only with your consent).

4. Disclosure of Your Information

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as IT support, property security firms, and maintenance contractors.
  • Regulatory Authorities: We may disclose information to the EPZA, SEZA, or CMA if required by law or for statutory reporting.
  • Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by Kenyan law (e.g., tax records must be kept for 7 years; tenant contracts for the duration of the lease plus a limitation period).

6. Your Data Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request that we correct any inaccurate or incomplete data.
  • Erasure: Request that we delete your personal data (subject to legal retention obligations).
  • Objection: Object to the processing of your personal data for direct marketing purposes.

To exercise these rights, please contact us at [Insert Email, e.g., privacy@sameerafrica.com].

7. Security of Your Data

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable.

8. International Data Transfers

If we transfer your data outside of Kenya (e.g., for cloud hosting), we ensure that appropriate safeguards are in place in accordance with the Data Protection Act.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Sameer Africa PLC, Sameer Industrial Park, Mombasa Road P.O. Box 30429 – 00100, Nairobi, Kenya, Email: dpo@sameerafrica.com, Phone: +254 730 156 222